Roofer working on a roof in Norwich

What to ask a roofer before hiring

There are many roofing companies in Norwich, but it is important to know which companies take roof inspection failures seriously. Local homeowners could have serious issues if they can’t hire the right roofer to get work done properly. Roof problems that get left will only lead to more severe and costly repairs or even replacement.

Important Questions to Ask Before Hiring a Roofer

Below are the top 10 best questions that you should be asking Norwich roofers before you hire them. Point Roofing & Guttering recommend focusing on;

  1. Insurance
  2. Experience
  3. Example of Previous Work
  4. Roofing Material
  5. Issues Handling Technique
  6. Timeline
  7. Safety Measures
  8. Payment
  9. Warranty
  10. Cleaning After Work

Q1. Are You Insured?

The first and most fundamental question to ask is whether the roofer is licensed and insured in the UK. A current license guarantees that the contractor has fulfilled the prerequisites and is qualified to do roofing projects in your region. Conversely, insurance shields you from responsibility in the event of mishaps or harm while working on the project.

Q2. What is Your Experience in Roofing?

A skilled and experience roofer like all the Point Roofing & Guttering team are more likely to provide higher quality workmanship in Norwich. Ask the roofer how many years they have been working and what experience they have with the type of roof you have. Not all roofers are the same as some have more experience with pitched roofs and others with flat. A wide and expert team like Point Roofing provide solutions for pitched, flat and all types of roofing.

Q3. Can You Provide References and Examples of Previous Work?

A reputable roofer should be proud to showcase their work and share testimonials from satisfied customers. At Point Roofing & Guttering we always take pride in our work and you can see some of our latest work here. We also have lots of great reviews from our customers on platforms such as Google and Trustpilot.

Q4. What Type of Roofing Materials Do You Recommend?

A professional roofer with expertise will be able to recommend the best roofing materials for your job. Your roof may need a specific type of material or if you have a smaller budget the roofer can recommend the right materials within your budget.

Q5. How Do You Handle Unforeseen Issues During the Project?

On occasion problems can arise whilst working on a roof. If is difficult to fully assess the extend of the problem until the roof has been stripped. A trustworthy and expert roofer will be transparent with the customer and have the skills to be able to deal with the problem. The team at Point Roofing & Guttering have never come across a problem that they don’t have a solution for and will always consult with the customer before carrying out additional works.

Q6. What is the Timeline for the Project?

A professional roofing company will always book in specific dates that align with your schedule to get the job done. Our team of roofers focus on one job at a time and don’t jump from job to job leaving your roof open for days at a time. We put our full focus on your roof to get completed in time and at a high level.

Q7. What Safety Measures Do You Have in Place?

Roofing can be dangerous so it is important to ask that they will have the right safety measures in place. This could include things such as scaffolding for access or correct safety wear.

Q8. How Will Payment Be Handled?

Discuss the payment terms before agreeing to the quote. Be wary of roofers who require full payment upfront. Here at Point Roofing & Guttering we request 25% upfront to help cover the costs of materials, scaffolding etc and then the final payment is due on completion.

Q9. Do You Offer a Warranty on Your Work?

A reputable roofer should stand behind their work by offering a warranty on both materials and labour. Some smaller repairs can’t be covered as you are only covering up a bigger problem but any roof or roofline replacement work should come with a guarantee. At Point Roofing & Guttering we offer a 10 year workmanship guarantee on all roof replacement and fascia, soffit and guttering work.

Q10. How Do You Handle Clean-Up After the Project?

Roof works can be messy but a professional roofing company with always keep the site as clean as possible. Always ask the roofer how they plan to keep the site clean whilst they work and what their plan is with the waste removal. On most re-roof works or larger projects we always have a skip on site for the waste removal. Smaller jobs the waste is bagged and taken for safe disposal.

Conclusion

Deciding how to choose the right roofer can be challenging but it is important and should be carefully thought out. These 10 questions can help you gather the right information to help you choose the right local Norwich roofer to carry out works on your home. 

Author

Point Roofing & Guttering in Norwich

Point Roofing Team

Point Roofing have been roofing for many years in and around Norwich and Norfolk. This blog post was created and written by one of the Point Roofing team. To find out more about Point Roofing and to view more blogs click the link below.

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